Caritas Agape Village Room Booking Terms & Conditions

Terms of Payment

• The Organiser will be sent an invoice at the end of the month of completion of the said event.
• Full payment by cheque or PayNow shall be payable within 14 working days upon receipt of CAV’s invoice.
• Cheques are to be made payable to “Caritas Singapore Community Council Limited”.

Cancellations

• All cancellation and amendment requests shall be made in writing by the Organiser and shall be subjected to the cancellation fees as provided herein.
• MPRs & Dance Studio Cooking & Baking classrooms
• cancellable at no charge up to 14 days before event date.
• Cancellation within 14 days of event date will incur a cancellation surcharge of 100% of total charges.
• MPHs
• cancellable at no charge up to 60 days before event date.
• Cancellation within 60 days of event date will incur a cancellation surcharge of 100% of total charges.
• Amendments shall be considered cancellations, and rebookings shall be considered new bookings.
• CAV reserves the right to close and / or prohibit the use of all or part of its premises; and/or to cancel any booking herein at its absolute discretion.
• CAV reserves the right to cancel a booking at any time, in cases of emergency or for any purpose in connection with the Archdiocese’ business.
• In events of cancellations made by CAV, payments will be refunded in full and CAV shall not be liable to pay any further compensation.
• CAV reserves the right to swap booked rooms to a suitable alternative, should the need arises.

Event Timings

• All bookings in CAV shall end no later than 10:00pm, unless prior written permission is obtained from CAV for any extension of time thereof.
• The Organiser is required to book time needed to set-up and teardown for their event, subject to availability of the rooms.
• The Organiser shall vacate the booked premises at agreed finishing time.
• If the said event goes beyond the agreed finishing time or if the Organiser fails to vacate the booked premises at the agreed finishing time, the Organiser shall be liable to pay CAV additional charges/rental according to the number of hours, or part thereof, of delay at the hourly rate of the room used.

Food & Beverages

• Bento sets and Buffet may be served in all the rooms in CAV.
• The Organiser may engage an external caterer of their choosing, on the condition that the caterer has a valid catering license, which must be produced on request by CAV.
• The selected external caterer has to provide all required utensils, bio-degradable cutlery, table dressing etc. CAV will not provide any tables, cutlery or expendables related to catering.
• The Organiser is responsible to ensure that all consumed and unconsumed food and beverages are disposed of properly in the green general wastebins outside of the exit gate of Caritas Agape Village.
• The Organiser is to state the delivery and collection times of the caterer when booking the event; and ensure that the caterer adheres to these timings
• For  events with food catering on weekdays after 6:00pm, as well as on  weekends and public holidays, an additional cleaning surcharge  will be applied.  This surcharge, which varies from $90 to $270 based on the number of guests, covers the cleaning of the booked facilities and common areas.
• Cooking and use of open flames in any way by the Organiser in CAV’s premises are strictly prohibited.
• Consumption of alcohol at CAV’s premises is prohibited unless prior written permission is obtained from CAV.

Usage of Premises

• The Organiser shall be responsible for setting up the booked room in accordance with the nature of its event.
• Nothing is to be nailed, screwed, stapled or adhered to any wall, door, window or other surfaces in CAV’s premises by the Organiser or any of its guests/attendees for the said event.
• All displays and decorations proposed to be used by the Organiser for the said event, other than normal table arrangements, shall be subject to CAV’s prior written approval.
• The Organiser shall ensure that all fire exits shall be free from obstruction at all times.
• The Organiser is prohibited from using CAV’s title and logo in all advertising and publicity materials, whether explicitly or implicitly, without AV’s prior written approval.
• Any equipment or furniture loaned from CAV to the Organiser shall be returned to CAV in its original condition immediately upon conclusion of the said event.
• The Organiser shall always keep CAV’S premises clean and tidy and shall promptly make good at its own cost any damages that is done to AV’s premises and/or property, by the Organiser or its guests/attendees, contractors or agents. Damages include, but not limited to, staining of property, damage to fixtures/fittings/equipment and repair of sanitary facilities.
• For bookings of the combined Multi-Purpose Hall, the Organiser may request for the mobile stages to be combined and/or reconfigured. A reconfiguration surcharge of $500.00 is payable to CAV’s stage contractors for such requests.
• The Organiser shall give immediate notice to CAV of any damage that has occurred in CAV’s premises, and/or of any accident to or defects in the water pipes, air-conditioning ducts, telephone conduits, electrical wiring or other fixtures/fittings whatsoever provided by CAV for the said event.
• The Organiser shall be responsible for the removal of all its property, decorations or merchandise from CAV’s premises after the conclusion of the said event. If the Organiser fails to do so, CAV reserves the right to dispose, destroy or commission a third party to undertake the removal or disposal of such items left at CAV’s premises after the said event; and the Organiser shall be liable for the cost of the same. No claims for damages or loss shall be made against CAV by the Organiser with regards to the same.
• CAV reserves the right to not proceed with the said event, should the number of the Organiser’s guests/attendees exceed the maximum permitted capacity of the venue.

•  The Organiser is responsible for restoring all furniture and fixtures in the venue to their original position and condition after the event. Failure to do so may result in a surcharge of up to S$200.00, payable to CAV.

• Pets and other animals are not allowed into CAV’s premises with the exception for guide dogs for the visually impaired; before which written approval is to be sought from CAV
• The Organiser must inform CAV in advance should it have any Minister, Member of Parliament, Non-Constituency Member of Parliament and/or any guest with political affiliation for the said event.
• The Organiser must inform CAV in advance should it have any media coverage, whether local or foreign media, filming and/or taking photographs meant for publication, at the said event.
• The Organiser is prohibited from cinematography or screening videos, film or movies without written approval from CAV. Only films which have a Singapore Board of Censors Classification Certificate may be shown to an appropriate audience.

Technical Support

• Only individuals authorized by CAV are permitted to operate the audio-visual system during all events held at the facility.
• A surcharge of S$50 per 3-hour block, or any part thereof, will apply if CAV technical staff are required to operate the audio-visual system in the Multi-Purpose Halls (MPH).
• The Event Organiser is prohibited from using their own electrical appliances, instruments, and/or equipment without prior written consent from CAV.
• Any malfunctions in the technical, audio-visual, or electrical facilities provided by CAV will be addressed as practicable as possible. However, CAV shall not be held liable, and the Organiser will not be entitled to claim damages, compensation, or withhold payment for such issues.

Summary of Surcharges

• The Organiser is responsible for restoring all furniture and fixtures in the venue to their original position and condition after the event. Failure to do so may result in a surcharge of up to S$200.00, payable to CAV.
• If the event exceeds the agreed finishing time or if the Organiser fails to vacate the premises on time, they will be liable for additional rental charges based on the hourly rate of the room used, calculated according to the duration of the delay (including any part thereof).
• A surcharge of S$50 per 3-hour block, or any part thereof, will apply if CAV technical staff are required to operate the audio-visual system in the Multi-Purpose Halls (MPH).

• For events with food catering on weekdays after 6pm, as well as on weekends and public holidays, an additional cleaning surcharge will be applied. This surcharge, which varies from $90 to $270 based on the number of guests, covers the cleaning of the booked facilities and common areas.

For bookings of the combined Multi-Purpose Hall, the Organiser may request for the mobile stages to be combined and/or reconfigured. A reconfiguration surcharge of $500.00 is payable to CAV’s stage contractors for such requests.

Conduct

• The Organiser is responsible for conducting the said event in an orderly manner and in full compliance of CAV’s rules and regulations governing the use of its premises and with all applicable laws.
• The Organiser is to ensure that the volume of noise and music generated or played at the said event is regulated, so as to not cause any disturbance or annoyance to tenants, other patrons and neighbouring establishments at CAV’s premises.
• Smoking is only permitted at the designated smoking area at CAV’s premises.
• All the Organiser’s guests/attendees are to remain within the designated event venue booked during the said event and should depart the said venue promptly in an orderly manner upon the conclusion of the event.
• Minors are to be under the supervision of a responsible adult, parent or guardian for the duration of the event.
• All the Organiser’s guests/attendees at the said event are to be properly and decently attired while at CAV’s premises.
• All the Organiser’s guests/attendees at the said event shall be responsible for their own safety and well-being, as well as the safety and/or security or all property brought by them into CAV’s premises. CAV shall not be responsible for any safekeeping or custody of any property of the Organiser or its guests/attendees at the said event.
• CAV reserves the right without liability to the Organiser to intervene if the said event or its activities may in CAV’s view be illegal, noisy and/or offensive.
• CAV reserves the right, through its authorised security officers, to refuse admission to or remove from its premises any person it considers in its sole discretion to be behaving, or likely to behave in a manner prejudicial to the reputation and/or interests of CAV.
• Usage of CAV’s premises for political meetings or by a political party or an affiliated group is strictly prohibited. CAV reserves the right to request for a copy of promotional literature, including invitations/flyers of the event.

Mass

• The Organiser is welcome to celebrate Mass, as approved by the Roman Catholic Church, in CAV.
• CAV shall provide an Altar Table, Credence Table and a Rostrum to use during Mass.
• CAV will not provide the Mass Kit or Vestments for use during Mass.
• The Organiser is responsible for having the relevant documented clearance from the Chancery Office and MOM, should it wish to invite a foreign clergy or speaker to concelebrate and/or preach in Mass held in CAV.
• CAV reserves the right to reject any foreign Clergy or preachers from celebrating the Mass if they are unable to produce relevant documents of clearance from the Chancery Office.